Shipping Policy

Last Updated: September 2026

At PakAutos, we are committed to delivering your automotive accessories and security hardware quickly, safely, and reliably across Pakistan. Please review our shipping terms and delivery procedures below before placing your order.

1. Shipping Charges

  • Calculated at Checkout: Shipping fees are dynamically calculated based on your destination city, parcel dimensions, and dead/volumetric weight.

  • Standard Policy: Standard delivery rates apply nationwide. We do not offer free shipping unless explicitly stated as part of a limited-time promotional campaign.

2. Courier & Logistics Partners

To ensure fast transit and safe handling, all shipments are dispatched through established domestic courier networks, primarily:

  • TCS

  • PostEx

  • Trax Logistics

3. Dispatch & Delivery Timelines

  • Estimated Delivery: 2 to 5 business days following phone or digital order verification.

  • Order Processing: Orders confirmed before 3:00 PM (Monday to Saturday) are dispatched the same day. Orders placed on Sundays or gazetted public holidays are processed on the subsequent working day.

  • Transit Delays: Deliveries may experience minor delays during severe weather conditions, national holidays, peak shopping festivals, or regional road closures.

4. Real-Time Order Tracking

As soon as your package is booked with the courier, a tracking update containing your Consignment Number (CN) will be sent via SMS, WhatsApp, or Email.

You can monitor your parcel's progress using the official tracking portals:

  • TCS Express Tracking: Track via the official TCS website or mobile app using your tracking number.

  • PostEx Portal: Enter your tracking number on the PostEx tracking portal for real-time delivery status.

5. Delivery Verification & COD Protocols

  • Inspection at Doorstep: Customers must verify that the outer courier flyer and security seal are intact before receiving and signing for a parcel.

  • Unboxing Video Reminder: In accordance with our Return Policy, please record a continuous, unedited unboxing video while opening your parcel to ensure full warranty and claim protection against any transit damage or missing parts.

6. Shipping Support & Inquiries

For shipping updates, delivery address modifications, or tracking assistance:

  • WhatsApp / Helpline: 0343-7161055

  • Email Support: buywishs@gmail.com

  • Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM PKT